Privacy Policy

Privacy Policy

Introduction

Welcome to https://burst-pipe-water-damage-pomona-ca.ecojohns.com (hereafter referred to as “Burst Pipe Water Damage Pomona CA,” “we,” or “our”). We prioritize your privacy and are dedicated to safeguarding your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, usage, disclosure, and protection of data in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data when:

  • You use any of our applications, access our services, or interact with our website as an authorized user.
  • You visit our online platforms and browse our websites linked to this policy.
  • You communicate with us via email, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your registration and account creation, such as usernames, passwords, and contact preferences.
  • Payment Information: Data required for processing transactions, including cardholder names, credit/debit card numbers, expiration dates, and security codes.
  • Financial Information: Records of financial transactions, bank account details (if provided), and payment history.
  • Purchase Information: Details about your orders, products purchased, order history, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  • Location Data: Geolocation information provided when you interact with our services, helping us deliver location-based content.
  • Feedback: Personal insights, reviews, and feedback you choose to share with us.
  • Social Media Information: Data from social media platforms when you interact with our content or engage with us through these channels.
  • Product Information: Details about the products you view, search for, or purchase on our sites.

We collect this data through various methods: user input forms, online interactions, browser cookies, analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our websites. We use them to enhance your browsing experience and for essential technical purposes. Our cookie policy categorizes cookies into three main types:

  • Strictly Necessary: These ensure basic functions, such as allowing you to navigate through pages and access secure areas of our site.
  • Preference: Cookies in this category remember your preferences, language settings, and other customization choices.
  • Analytics: We utilize analytics cookies to collect aggregate data about website usage, helping us improve our services and user experience.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to manage or delete specific cookies as per your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

Our services are not directed towards individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to limit the use or processing of your personal data under certain circumstances.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  • Data Portability/Withdrawal of Consent: You can withdraw consent for data processing at any time, except where we have legitimate reasons for continuing processing.

To exercise these rights or to inquire about our data handling practices, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any amendments on our website and inform you through email notifications.

Contact Information

For any privacy-related inquiries, data requests, unsubscribe requests, or feedback, please contact us:

  • Email: [email protected]
  • Mail: Privacy Policy Inquiries, Burst Pipe Water Damage Pomona CA, [Address]